Recently, the “Fifth National Sampling Survey Report on the Living Conditions of Urban and Rural Elderly in China” was released, revealing some interesting insights about the cultural and mental well-being of the elderly.
In 2021, only 36.6% of elderly individuals in China reported being able to use a smartphone, while 40.4% said they could not, and 23.0% did not own a smartphone. Among the smartphone users, 74.7% engaged in online chatting, 18.1% used mobile payment services, 9.6% made health appointments, and only 7.1% utilized ride-hailing apps. This data indicates a low penetration and utilization rate of smartphones among the elderly, with most only capable of chatting online.
Some elderly individuals expressed their concerns in related reports, stating that their age and potential for making mistakes might cause unnecessary trouble when using technology.
**Bridging the Digital Divide**
To help seniors adapt to and enjoy the digital age, several cities have implemented offline lectures and training programs aimed at smoothing their transition into digital life.
**Exploring Multiple Avenues for Enjoying Digital Living**
Shanghai, one of the first cities to face an aging population, has seen a significant effort to enhance digital literacy among its seniors.
1. **Age is Not a Barrier to Learning**
During Shanghai’s “Month of Enhancing Digital Skills and Literacy for All” in 2024, many elderly individuals successfully learned to shop via scanning codes, consult doctors online, and book rides using their smartphones. From mastering tips for protecting personal information to sharing wisdom on avoiding online scams, many seniors have demonstrated that age does not hinder learning.
2. **“Somewhat Addicted” to Capturing Life**
Shanghai Elderly University has introduced 26 courses focusing on smart technology applications, with classes on short video production and photography being particularly popular. These courses teach seniors how to capture life’s beautiful moments and share their stories through creative editing. Chen Jianping, who attended classes in Shanghai’s Minhang District, won third place in a short video competition. She shares, “I’m somewhat addicted to shooting and editing videos. I filmed my award-winning video on the day I retired, which feels very commemorative. I believe the more I learn about technology, the more skilled I become.”
**Learning to “Use Smartphones” is Just the Beginning**
In Dalian, Liaoning Province, an interactive anti-fraud education event featuring AI interactions, fraud prevention tips, and knowledge dissemination attracted many elderly attendees eager to enhance their skills in avoiding telecom fraud.
**Common Scams Targeting the Elderly: Beware!**
Recent reports highlight a rise in scams aimed at seniors, particularly as AI technology advances, enabling deep fakes and voice manipulation.
In March 2024, officers from Wuhan’s Qinduanqiao Police Station received a report from a local bank about two elderly individuals attempting to withdraw fixed deposits under suspicious circumstances. Although the two seniors did not know each other, they were both contacted by fraudsters impersonating family members involved in trouble. After explaining the AI scam method to the elderly individuals, the police confirmed that their grandchildren were not in distress, illustrating how sophisticated AI can mimic voices and appearances.
Fake phone numbers and impersonated police identities have also been employed in scams. On May 23, 2024, 75-year-old Ms. Hu received a call from someone claiming to be a police officer from Wuxi, stating her bank account was involved in a fraud case and requiring immediate cooperation. The caller used a local landline number, which gave Ms. Hu a sense of trust. Believing she was assisting authorities, she unwittingly followed his instructions to install software that allowed the scammer to take control of her device, resulting in a loss of her funds.
Additionally, in October 2024, a couple from Wuhan reported that they installed remote control software for scammers pretending to be police conducting an investigation, leading to the loss of 1 million yuan from their bank account.
**Stay Vigilant Against New Scam Techniques**
Here are some key reminders:
– Be cautious with retirement investments: Don’t be lured in by small perks, and avoid purchasing expensive health products based on free samples. Stick to scientific health practices.
– Be wary of “twilight romances”: Money can complicate relationships, so be aware of potential scams disguised as love.
– Verify requests from alleged family members: Always remain calm and double-check with loved ones if you receive requests for money or purchases from someone using a family member’s voice.
– Avoid scanning random QR codes: Don’t scan unfamiliar codes or download unknown software to protect against remote monitoring.
– Don’t hesitate to involve family: Consult your children or relatives when handling various official matters, and have them accompany you if necessary.
**A Message to Younger Generations:**
Amid busy lives, don’t forget about the seniors at home. Take care of their daily needs and show interest in their mental and emotional well-being, just as they once did for you.